RETURN AND REFUND POLICY
Lady T. Couture Terms & Conditions
Please take a moment to review our terms and conditions, as they outline the rules and regulations governing your use of our online boutique.
1. Garments Purchased:
- All Sales Are Final, there are NO REFUNDS, NO RETURNS and NO EXCHANGES.
- Turnaround Time for custom orders is 10-20 Business Days depending on the current volume of orders. These days DO NOT include Weekend/Holidays.
- We do accept rush orders for an additional fee. Turnaround time varies based on garment types, requested receipt date, etc.
- Please refer to our sizing guide before making a purchase to ensure the perfect fit.
2. Shipping is handled via USPS and/or UPS:
Lady T. Couture is not responsible for lost, stolen or damaged items once submitted to shipping vendor. Each item is inspected before shipping. If your package is lost, stolen or damaged, file a claim with the carrier.
3. Credit Card Reversals:
- Initiating a credit card chargeback for a legitimate purchase is prohibited.
- If you encounter any issues, please contact the customer support team for assistance at ladytcoutureweb@gmail.com
4. Changes to Terms and Conditions:
- Lady T. Couture reserves the right to update or modify these terms and conditions at any time.
- Continued use of our services after any changes indicates your acceptance of the modified terms. ALL RIGHTS RESERVED
By accessing and using Lady T. Couture online boutique, you agree to abide by these terms and conditions. If you have any questions or concerns, feel free to reach out to the customer support team at ladytcoutureweb@gmail.com.
Thank you for choosing Lady T. Couture! Happy shopping!
